Help & Support

Last updated: 29 July 2026 · Maintained by KITRED.

Getting started

Sign up with your phone number or Google account. Complete your profile with your village, district and state so buyers near you can find your listings.

Posting a product

Tap the + button in Marketplace. Add 1–10 clear photos, a title, category, price and quantity. Watermarking is applied automatically. Your listing goes live immediately.

Seller verification

To sell, upload an ID (Aadhaar / PAN / Driving Licence) and a selfie holding the ID from Profile → Verify. An admin reviews it, usually within 24 hours. Once approved, you get the blue Verified badge.

Contacting a seller / buyer

Open any listing and tap Call or WhatsApp. Full phone numbers are shown only to signed-in users. You can also start a chat from the seller's profile.

Payments

Product payments happen directly between buyer and seller (cash / UPI / seller's own QR shown on the listing). KITRED only charges for optional membership plans and listing boosters, which are handled by Razorpay.

Reporting a problem

Use the Report button on a listing or user, or email us with a screenshot. We respond within 1–2 working days.

Delete my account

Email kitredapp@gmail.com from your registered email with the subject "Delete my account". Your profile, listings, ID and messages will be permanently removed within 7 days.

Contact us

Email: kitredapp@gmail.com Website: https://kitred.in